"VVMC is a fine institution. I think it's always been a fine institution. But I don't think you can ever say we're done. We're talking about quality performance, and patient --and doctor -- satisfaction. That's something you have to constantly work at, because the target is always changing." -- Evelyn Grgurich
Sedona resident and healthcare quality-champion Evelyn Grgurich has accepted the position of chairman of the Verde Valley Medical Center Board of Directors.
Grgurich first joined the board in 1995, after several experiences on the patient side of healthcare at VVMC.
"My experience was really positive," said Grgurich. "When I got the opportunity to serve on the board in 1995, I thought maybe I could help spread the word about what a fine institution we have."
Grgurich brought to the board more than 20 years of experience in finance, investments and banking. Part of that time was spent as an auditor and efficiency expert, what would be called a "systems analyst" today. She was also known for her strong leadership in community organizations: Grgurich served as president of the Sedona Chamber of Commerce, president of Jazz-on-the Rocks, president of Soroptimist and treasurer of the Verde Valley Concert Association.
She also served on the MJL Foundation's board of directors.
Grgurich had a goal of sharing the hospital's qualities that she had experienced first-hand. And to ensure that other patients would have similarly positive experiences, she became involved in the quality measurement and improvement programs. She has chaired the Quality of Care Committee, and was the board representative for the Quality Council. Prior to those duties, Grgurich sat on the Quality Performance/Strategic Planning Committee.
Although Grgurich has enthusiastic confidence in Northern Arizona Healthcare -- and specifically VVMC and Sedona Medical Center, the institutions with which she has the most contact -- her mission is not finished: "Its an elusive target. I think that VVMC is a fine institution. I think it's always been a fine institution. But I don't think you can ever say we're done. We're talking about quality performance, and patient -- and doctor -- satisfaction. That's something you have to constantly work at, because the target is always changing."
One of the institution's strengths, says Grgurich, is its ties with Northern Arizona Healthcare, its parent company: "I think the vision at VVMC is absolutely in sync with everything I've seen at NAH. There have been significant advantages to VVMC as a result of this affiliation. Through the affiliation, all institutions within the system get to share that support."
Grgurich also serves as an NAH board member.
Her responsibilities on that board included chairing the NAH finance committee. Prior to her retirement in July, Grgurich was a vice president and certified trust and financial advisor for Wells Fargo Bank.