VERDE VALLEY - A sneak preview of Northern Arizona Healthcare's new Camp Verde Campus led by Dr. John Rooney, D.O. revealed a start-of-the-art facility using the latest in design flow. The community gets a first peek during a public open house Friday, June 10 at 5 p.m. at 1298 W. Finnie Flat Road.
"What we are is a clinic that sees patients basically every single day of the year. Our hours during the week are from 7 a.m. to 9 p.m. and then our weekend hours are 8 a.m. to 8 p.m.," said Rooney. "If you see your provider on an office visit, it's a lot cheaper than an urgent care visit or emergency room visit" - - two services not currently offered at the new Camp Verde campus.
Inside, walls of glass, high ceilings and open floorplans give the new 26,000 square-foot facility a bright, airy feel. Outside, a paved sidewalk circling the campus offers community members a chance to exercise among mountain views and newly-planted desert landscape on the 29 acre site.
Patients greeted at a central reception desk are checked into the state-of-the-art primary care suite. Here, health care providers work from a center aisle surrounded by examination rooms. Patient movements are tracked on a monitor to minimize wait times.
"It's the new model in medicine of patient flow. You want to make it smooth. You're not staying in the lobby too long. It's better for the patient and its better for the provider," Rooney said.
"The less walking, the less wasted time. Saving five minutes with one patient, you are up to an hour and twenty minutes a day," said Rooney.
The facility also includes a rehabilitation suite offering occupational, speech and aquatic therapy; two procedure rooms; an imaging X-ray room; a Community Care Network room; an ophthalmology department center and a spacious lobby with a beverage and snack cart staffed by volunteers.
"The design and services offered at the new campus are a result of input from the community as well as analysis of the area's demographics and what best serves the customer," said Chris Clarke, R.N., vice president of Northern Arizona Healthcare Physician Group.
The focus of the new Camp Verde Campus is to improve community access to primary care. By offering access 365-days-a-year, patients have the opportunity to seek medical care without interfering with family and work commitments.
"The idea is same day visits," Rooney said. "We are looking at six providers seeing 18 to 20 patients a day."
"Implementing a primary care practice with expanded evening and weekend hours allows people to make same-day appointments to be seen by a provider at a lower cost of care for the patient. The entire healthcare industry is working diligently to lower the cost of care by providing less expensive options for care before emergency care is needed," said Clarke.
In addition to primary care physicians and advanced practitioners (nurse practitioners) treating burns, cuts and conducting light suturing, the facility also offers visiting specialists in cardiology, orthopedics, endocrinology and - - come fall - - neurology. An onsite laboratory with draw station gives same-day results to physicians.
As an enhancement to the health of local residents, the site's Community Care Network offers a post-hospital discharge program that provides health assessments, diabetes education, home checks, nutrition support and other wellness services.
"Prevention is huge. Medicare and Medicaid, they want to keep you out of the hospital," said Rooney.
Although no trauma treatment is available at the Camp Verde campus, a helipad has been built to facilitate the air transportation of area EMS patients to the NAH Flagstaff trauma center, which is about an 18 minute flight away.
Upon opening its newest facility, Northern Arizona Healthcare equipped it with the latest in medical technology.
State-of-the-art imaging X-ray equipment, patient flow monitors, physical therapy machines and a wave-action aquatic therapy pool are a few of the highlights.
"Aqua therapy is one of the best therapies, especially for older patients. It's less resistant," Rooney said. "They keep very busy. All of us will need physical therapy at some point."
By accessing Electronic Medical Records through laptop computers, medical providers can obtain patient records from other Northern Arizona Healthcare facilities, as well as write prescriptions electronically and update medical status.
As big of an asset that this facility will be to Camp Verde-Rimrock-Lake Montezuma, the community clamor for emergent services is not lost on NAH.
"The key is getting things open and running. As we grow, we made this thing to grow with us. We can always expand down the road," said Rooney.
"The area is growing. Rimrock and Lake Montezuma are busier and busier. The need is huge," Rooney said. "Who knows what will happen in the future?"
At triple the size of the existing Verde Valley Medical facility at 460 W. Finnie Flat Road in Camp Verde, the new campus will absorb those services when it officially opens "early summer," per Sophia Papa, public relations representative, Northern Arizona Healthcare.