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A new report by the state’s Motor Vehicle Division shows that it takes an average of slightly more than 41 minutes for motorists to get what they need at its Cottonwood office. (Photo by Vyto Starinskas)

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Hurry, wait: Cottonwood MVD wait times averaged 41 minutes in 2015

Nearly a decade after promising to address the problem, the state's Motor Vehicle Division continues to struggle to get customers in and out in less than half an hour.